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Mobility & Transportation Advocate, Administration I – Getthere Mobility & Transportation
General Duties and Responsibilities: The Mobility & Transportation Advocate, Administration I (MTA Admin I) plays a critical role within the Getthere mobility management team. Incumbent will split time between working directly with clients though the Getthere Call Center and managing Getthere’s administrative tasks. As a member of the Call Center, the MTA Admin I will provide one-on-one transportation case management, education, and assistance to older adults, people with disabilities, and lower-income individuals. They will utilize mobility management strategies to improve transportation access, independence, and service coordination. Additionally, the MTA Admin I will lead the program’s administrative apparatus and oversee various functions related to procurement, office management, inventory, invoicing and payment remittance, filing and record keeping, and contracting.
Minimum Qualifications: Associate’s Degree with a focus in health, human services, or a related field, or a combination of education and experience; Commitment to helping others, particularly disadvantaged community members, with an interest in health and wellness, social justice, and/or rural communities; Strong customer service and interpersonal skills with a human-centered, respectful approach; Excellent verbal and written communication; Team player that enjoys collaborating with coworkers; Knowledge of standard desktop computer programs (Microsoft Office, Gmail) with the ability to learn Getthere’s customer relationship management and data tracking system.
For more details, please see the full Mobility and Transportation Advocate, Admin I position description.